Restraint of Personal Mobility Devices
All personal mobility devices that are transported by Kalamazoo Metro Transit must be properly secured before the vehicle can travel. If you are in a mobility device, the driver will offer you a lap belt, but you are not required to use it.
Child Car Seats
All children traveling on Metro County Connect under the age of 4 years must use an approved child car seat in accordance with Michigan State Law. Children under the age of eight and shorter than 4 feet 9 inches tall must be securely fastened in a child booster seat.
It is the passenger's responsibility to provide and secure the child and the car seat. Car seats must be removed from the vehicle upon arrival at the destination. Passengers unable to install the seat themselves will be certified to travel with a Personal Care Attendant when children under the age of 4 are transported.
Children under the age of 6 years must be accompanied by an adult and travel to and from the same locations. Children under the age of 16 years must ride in the rear seat of the vehicle.
Packages or Bags
You may only bring packages or bags on board that you or your PCA or companion can handle in one trip. Drivers are not allowed to assist with packages or bags. If a vehicle arrives to pick you up and you have too many packages or bags you may be refused to transport.
Service animals are always welcome on Metro County Connect. The animal must be under the control of the rider throughout the trip, while boarding and exiting. Please let the scheduler know you will be traveling with a service animal when you book the trip.
Non-service animals will not be allowed to board without prior notification. All non-service animals must be contained within a pet carrier.